FAQ

What services do you offer?

We offer a range of services including packing, unpacking, storage solutions, local and long- distance relocations, furniture disassembly/reassembly, moving supplies, and disposal services.

How do you ensure the safety of my belongings during the move?

We have a team of experienced professionals who use quality packing materials and techniques to ensure the safety of your belongings. Additionally, we offer insurance options for added peace of mind. Our team will guide you through the available insurance coverage options.

Do you offer storage solutions?

Yes, we offer secure storage solutions for short or long-term needs. Our partners ensure that your belongings are safe and easily accessible.

How far in advance should I book my move?

It is recommended to book your move as early as possible to secure your preferred moving date. However, we also accommodate last-minute moves depending on availability.

What area do you serve for relocation services?

Do you offer specialized moving services for fragile or valuable items?

Yes, we provide specialized services for fragile or valuable items such as fine art, antiques, pianos, and other delicate possessions. Our team handles these items with care and attention to detail to ensure their safe transport to your new location.

How do you handle scheduling changes or unforeseen circumstances?

We understand that unexpected situations can arise, and we are flexible in accommodating scheduling changes whenever possible. Our customer service team is available to assist you in rescheduling your move or adapting to any unforeseen circumstances that may affect your relocation.

Do you do office relocations?

Yes, we specialize in office relocations and have extensive experience in moving businesses of all sizes. Our team understands the unique requirements of relocating an office space, including handling office furniture, electronics, and important documents with care and efficiency.

Do I need to be present at home during packing and relocation services?

Typically, you do not necessarily need to be present at home during packing and relocation services. However, we do recommend being present.

When do I have to pay for the packing and relocation services?

Payment is typically expected at the time of service completion or before the move takes place. In some cases, we may require a deposit or partial payment upfront. Payment terms will be discussed with our customer service team.